SHIPPING & RETURNS POLICY

ORDER CONFIRMATIONS 

Once you've ordered you will receive a confirmation number. After your order has been packaged and shipped, you will receive tracking information via the email associated with your order.   

 

SHIPPING

All products will be shipped in 1-3 Business Days after your order is confirmed, please allow 24-48 hours for tracking number to become active. All PRE-ORDER items will be delivered within the typical time period of 1-3 Business Days after RELEASE DATE.

WRONG SHIPPING ADDRESS
If you accidentally put in the wrong address for your order. Please send us an email at duvayfaire@outlook.com IMMEDIATELY. We will do our best to ensure that your order is delivered to the correct address in a timely manner. 

DUVAY FAIRE IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, MISPLACED, OR INCORRECTLY DELIVERED PACKAGES.

 

 

RETURNS/ REFUNDS

All items purchased are final sale, therefore, we can not accept returns or refund these items. However, if you receive an item that is defected/ flawed you can exchange it for the same item.